Information We Collect

We collect information you provide directly, such as your name, email address, and phone number when you contact us or subscribe to our newsletter.

We also automatically collect technical data, such as your IP address, browser type, pages visited, and access times, through cookies and similar technologies.

• Contact data (name, email, phone).
• Website usage data (pages viewed, session time).
• Technical data (IP address, device type, browser).
• Information provided in contact forms or comments.

Purpose of Data Processing

We use your personal information for the following purposes:

• To provide, operate, and maintain our services and the website.
• To respond to your inquiries and offer customer support.
• To send promotional communications, such as newsletters, with your explicit consent.
• To improve, personalize, and expand our service offerings.
• To understand and analyze how you use our website.
• To develop new products, services, features, and functionalities.
• To comply with our legal and regulatory obligations.

Legal Basis

The processing is based on your consent (for marketing), the performance of a contract (to provide requested services), and our legitimate interest (to improve our services and security).

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information.

Cookies can be "essential" (necessary for the site's operation) or "analytical" (to understand site usage). You can configure your browser to reject all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service.

Third-Party Cookies

We may employ third-party services, such as Google Analytics, which use their own cookies to collect information and analyze the use of our site. This information may be transferred and stored on servers of these third parties.

Data Sharing with Third Parties

We do not sell or rent your personal data. We may share your information under the following circumstances:

• With service providers who assist us in our operations (such as hosting, data analysis, email service), under strict confidentiality agreements.
• To comply with a legal obligation, protect our rights, or in the context of a merger, sale, or acquisition of assets.
• With your social networks, if you interact with our content on such platforms, according to their privacy policies.

Some of these third parties may be located outside the European Economic Area (EEA). In such cases, we guarantee that appropriate safeguards are applied, such as EU Standard Contractual Clauses.

Your Data Protection Rights

In accordance with applicable legislation (such as the GDPR), you have the following rights regarding your personal data:

• Right of access: To request a copy of the personal data we hold about you.
• Right to rectification: To correct inaccurate or incomplete data.
• Right to erasure ("right to be forgotten"): To request the deletion of your personal data.
• Right to restriction of processing: To request that we restrict the use of your data under certain circumstances.
• Right to object: To object to processing based on legitimate interests or direct marketing.
• Right to data portability: To receive your data in a structured format and transfer it to another controller.
• Right to withdraw consent: You can withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the details provided at the end of this policy.

Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

We will retain your personal data only for as long as necessary for the purposes described in this policy, or as required by law. Retention criteria include the duration of our relationship, legal obligations, and statute of limitation periods.

Contact for Privacy Inquiries

If you have questions, comments, or wish to exercise your rights related to this Privacy Policy, you can contact us via:

• Email: info@techntunes.com (for privacy matters).
• Postal address: Avinguda Paredes, 83, 9º E.
• Phone: 987 28 9519.

You also have the right to lodge a complaint with the competent data protection supervisory authority in Spain (Spanish Data Protection Agency - AEPD).

Updates to This Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We recommend that you review this policy from time to time.

Last updated: October 15, 2023.